ARTICLE
Exploiting ability for human adaptation to facilitate improved human-robot interaction and acceptance
Caleb-Solly, P., Dogramadzi, S., Huijnen C. A. G. J., and van den Heuvel, H.
This article reports findings from the third phase – usability and user experience evaluation – in the last two years of a four-year evaluation project of the Kompaï robot. It focuses on the evaluations that were conducted in a robotic assisted living studio in the UK (which was arranged as an open-plan studio apartment), a UK residential care home, and an older couple’s own home in The Netherlands over two days. It examines emergent adaptive human behaviour in human-robot interaction (HRI) to consider whether we are approaching the embodiment and functionality of service robots correctly. It discusses possible improvements that could be made at the systems level that better exploit people’s natural ability to adapt and find workarounds to technologies and their limitations.