Martin J. Eppler and Jeanne Mengis
Based on literature from the domains of organization science, marketing, accounting,
and management information systems, this review article examines the theoretical
basis of the information overload discourse and presents an overview of the
main definitions, situations, causes, effects, and countermeasures. It analyses
the contributions from the last thirty years to consolidate the existing research
in a conceptual framework and to identify future research directions.