This article describes the rights-based approach to access to information and communications technologies (ICT) used by the Council of Canadians with Disabilities (CCD). This approach challenges the thinking of policy makers, industry and others who argue that access to ICT can be achieved through a variety of economic, business or market-based perspectives. It argues that these approaches have failed to deliver accessible ICT to people with disabilities, and that improved legislation, regulation, policy and programs are required to remove the barriers to ICT experienced by people with disabilities in Canada.